Engagement Challenges Across Industries
Employee disengagement is a well documented phenomenon that lowers productivity, increases turnover, and poisons customer relationships. The menu of solutions could involve adjustments to the built environment, culture management, or compensation, but it always involves dialogue that refocuses employees and management on shared goals. How engaged are your employees?
Schools struggle to achieve meaningful educational outcomes for kids. Unfortunately, student success depends on parent behavior. In 2014, Matt launched The Educational Makeover to directly target parents in engagement efforts. For schools to be successful, they must abandon traditional engagement efforts and embrace an Adaptive Approach that disrupts normal parent-school interactions. How does your school/district engage families?
Businesses, Nonprofits and Congregations of all types have hidden barriers to client engagement. Identifying, confronting, and disrupting these barriers requires support and a long-term plan. It also requires a deep commitment to elevating the voice of clients within your organization. This begins with "intentional listening" and keeps the organization within earshot of your clients at all times. How are your clients engaging in your business or congregation?